Shipping & Delivery

We carefully prepare every Grip Mat Studio order so it arrives ready for your next workout.

Order Processing

Orders are processed as quickly as possible after they are placed.

Once your order has shipped, you will receive a confirmation email with tracking information.

Please note that processing times are separate from shipping transit times.

Shipping Rates

Available shipping options and rates are calculated at checkout based on your order and delivery address.

Orders that qualify for a free shipping promotion will automatically receive the offer at checkout when all requirements are met.

Delivery Times

Estimated delivery times are shown at checkout whenever available.

Please keep in mind that delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.

Tracking Your Order

Once your order ships, you will receive an email with tracking information.

Please allow a little time for the carrier to update the tracking status after your shipping confirmation is sent.

Incorrect Shipping Addresses

Please review your shipping information carefully before placing your order.

If you notice an error, contact us as soon as possible at .

We cannot guarantee that an address can be changed after an order has been processed or shipped.

Grip Mat Studio is not responsible for delays or additional costs caused by an incorrect or incomplete address provided at checkout.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.

If your tracking information shows a delay or delivery issue, please contact the carrier first for the most up-to-date information.

You may also email us at , and we will do our best to help.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Email with:

  • Your order number
  • A description of the issue
  • Clear photos of the product
  • Photos of the packaging, when applicable

We will review the issue and help determine the best next step.

Custom, Wholesale & Bulk Orders

Production and delivery timelines for custom, branded, wholesale, and bulk orders may vary depending on the order size, artwork, and customization requirements.

Estimated timelines will be discussed during the ordering process.

Custom production timelines begin after all required details and artwork have been approved.

Questions?

For questions about your order or delivery, contact us at:

We're happy to help.